Novotel Almaty City Center
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1 night
1 room, 2 adults, 0 children
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Novotel Almaty City Center

No.2 of 4-Star Select Hotels in Almaty
Dostyk Ave 104 A, Almaty, Kazakhstan
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hotel overview picture
Last booked 6 hrs ago
Highlights
Varied breakfast
Free parking
Ideal location
Lots to do
Pets welcome
Amenities
Indoor swimming pool
SaunaFree
Spa
Massage room
Gym
Private parkingFree
EV charging station
Priority airport pick-up
All amenities
Property Description
The Novotel Almaty City Center is centrally located in downtown Almaty, at the intersection of Dostyk Avenue & Abai Street. One will enjoy nearby cafes, restaurants, Dostyk Plaza, Kok Tobe cable car & The Palace of the Republic. The Abai Metro station is just 5 minutes away. Perfect for your business travel to Almaty, the hotel offers high speed wifi, a fitness centre, pool & sauna, a restaurant with bar & outdoor terrace, parking facilities. The 6 meeting rooms makes it ideal for conference and seminars.
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8.9/10
Very Good
very good hotel Modern
All 167 reviews
Surroundings
Metro: Abay
(680m)
Metro: Almaly
(2.0 km)
Airport: Almaty International Airport
(19.2 km)
Train: Alma Ata 2
(5.2 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior King Suite
4

Superior King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Junior King Suite
8

Junior King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Standard Twin Room
5

Standard Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Standard Double Room
10

Standard Double Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Superior Double Room
15

Superior Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Guest Reviews

8.9/10
Very Good
167 reviews
Verified Reviews
  • Cleanliness9.1
  • Amenities8.6
  • Location9.2
  • Service8.6
Average for similar properties in Almaty
Most Mentioned
AI Summary
Consistently praised for friendliness and support, quality room service, and cleanliness. Central location near attractions. Guests enjoyed delicious breakfast but criticized small beds, rooms, and linens.
‍ ‍s‍h‍i‍l‍i‍
July 29, 2025
值得推薦,位置不錯
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 28, 2025
very good hotel Modern
c‍e‍o‍h‍u‍g‍h
July 28, 2025
酒店位置便利、 無論哪個方向都有很多餐館酒吧。 早餐豐盛、 琳琅滿目、 前台服務熱情、 英語溝通無障礙。 酒店旁邊就是纜車遊覽夜景景點。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 15, 2025
I liked the hotel. Delicious breakfasts. The room was cleaned unnoticeably. The hotel is great, I recommend it.
Original TextTranslation provided by Google
D‍e‍j‍i‍t‍a‍r
July 14, 2025
I was amazed by the personnel and the care they provided to us. The overall exp is far better than from any 5* hotel of the UK.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 4, 2025
Location pretty good. And the staff specially in the morning when I checked in was very nice
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
July 1, 2025
I was on a business trip to attend an exhibition and stayed there for five consecutive days. The room cost about 1,500 RMB per night. The room was very small. The so-called twin room is a 1.5-meter bed divided into two small beds, and they are squeezed together. If you are on a business trip with your boss, it is equivalent to two people sleeping in one bed. The hotel does not provide mineral water. If you want to buy mineral water, you have to walk about ten minutes to other shops to buy it. The room is so small that two people cannot move around together.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 29, 2025
A good chain hotel. As always with the Accor group. Delicious breakfast, comfortable room. Early check-in allowed. Located right next to the funicular to KokTebe.
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Services & Amenities

Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Continental, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
AgeFee
Adult
Buffet:7,000.00 KZT (approx. PHP 743.47) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: 10,000.00 KZT (approx. PHP 1,062.10) per pet per night

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2018
  • Number of Rooms: 190
The Novotel Almaty City Center is centrally located in downtown Almaty, at the intersection of Dostyk Avenue & Abai Street. One will enjoy nearby cafes, restaurants, Dostyk Plaza, Kok Tobe cable car & The Palace of the Republic. The Abai Metro station is just 5 minutes away. Perfect for your business travel to Almaty, the hotel offers high speed wifi, a fitness centre, pool & sauna, a restaurant with bar & outdoor terrace, parking facilities. The 6 meeting rooms makes it ideal for conference and seminars.

Frequently Asked Questions

What is the cancellation policy for Novotel Almaty City Center?

The cancellation policy for Novotel Almaty City Center varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Novotel Almaty City Center?

Standard check-in time at Novotel Almaty City Center is 15:00 and check-out time is 12:00.

Does Novotel Almaty City Center provide breakfast?

Yes, Breakfast is offered at Novotel Almaty City Center. Breakfast option(s): American, Continental, Vegan, Vegetarian.

Can I bring my pet inside the Novotel Almaty City Center?

Pets are allowed on request at Novotel Almaty City Center. Charges may be applicable.

How far is the Novotel Almaty City Center from the closest airport?

The closest airport is Almaty International Airport, and it is about 28 mins from hotel by car (19.2 km).

Is airport shuttle service offered by Novotel Almaty City Center ?

Yes, at Novotel Almaty City Center, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportAlmaty Intl. Airport
Distance to Airport19.17KM
Nearest Train StationAlmaty 1 Train Railway Station
Distance to Train Station12.32KM
Nearest Subway StationAbay
Distance to Subway Station0.68KM
Average Price FromPHP14309
Hotel Star Rating4